(08) 8276 5055FAQs
Q: Do you need an appointment or can you just walk in?
A: Yes, you do require an appointment.
Q: Do you bulk bill?
A: We bulk bill DVA Card Holders and children 16 years and under.
Q: Do I need an appointment to get a referral?
A: Yes - it is a legal requirement that the doctor sees you to issue a referral.
Q: Do I need an appointment to get a script?
A: Yes. Script only appointments are available daily to accommodate your script needs.
Q. I love my doctor, but sometimes I have to wait a long time to see them. Can you call me to let me know if they are running late?
A. There are times when doctors may run late due to emergencies or other unforeseen circumstances. We encourage patients to phone and see how their doctor is running prior to coming in if waiting might be problematic, or if you live close to the clinic and it may be more convenient to wait at home.
Q. You have a Day Surgery facility - can I use my Private Health Insurance?
A. Some procedures can be claimed through your health fund.
*Conditions apply. Please speak to reception staff for more details.
Q. I paid $95 theatre fee on the day of my surgery, now I have a Medicare cheque that is for the doctor. Why is the doctor being paid twice?
A. The theatre fee payable on the day of your procedure contributes towards Theatre room usage, nursing assistance, sterilizing costs, and consumables. The doctor's fee for the actual procedure is determined by the histopathology results. This is billed to Medicare on your behalf after the histopathology results are received. Medicare in turn, send you a cheque which is made payable to Bedford Medical Clinic to pay the doctor. This cheque needs to be forwarded to the Clinic to complete the process.